PBM has recently surpassed its 10th year in providing industry leading Managed Services through our Global View brand. In addition to the breadth and depth of our experience, we’ve also exceeded the 85,000 mark in total managed devices. This marks an exciting time for PBM, who provides industry leading Technology and Infrastructure Management Solutions for small, medium and large businesses… With robust service level guarantees (SLG), our Global View Managed Service offering introduces an enterprise level of proactive monitoring and management that far surpasses our competition.
The Global View brand offers a myriad of solutions which solve numerous business requirements:
- Remote Monitored & Managed Network Infrastructure Services
- Remote Security Services
- Remote System and Storage Management Services
- Network Infrastructure Device Configuration backup(s)
- Infrastructure-as-a-Service (ITAAS)
- Managed Hosting / Cloud Solutions
- Disaster Recovery Solutions with flexible RTO and RPO metrics
- Data backup reporting and management
- Technical Account Manager (TAM)
- Intrusion Detection and Prevention Management Services
- Log centralization, analysis, management, alerting and reporting services
- Vendor Maintenance Management and Triage
Global View allows you to focus on your core business initiatives while off-loading the routine, day-to-day upkeep of your infrastructure, network management, security management and other technologies to our industry leading experts who can support you 24x7x365 locally, domestically and internationally. Coupled with our Enterprise Network Operations Center (NOC), PBM’s Global View robust toolset affords excellent visibility into your environment allowing you to make real-time critical decisions based on real information, not guess work. We support our customers “Around the clock, Around the world”. Whether you need assistance in having an enterprise management toolset integrated within your environment to provide real-time reporting, performance analysis, and event escalation… or your staff needs after hours support to round out your infrastructure support services… or you are looking to make the move to a fully hosted and integrated technology solution stack that is delivered to you as a service and not be forced into making large capital expenditures… PBM Global View is the right choice for you. Plug us in. We’re always on.
- We maintain and operate our own Network Operations Center (NOC) to support your network and systems, and alert you immediately when there is an issue.
- We provide 24/7/365 monitoring, management and support. Our NOC is always staffed and available to support your needs whether during nights, weekends, or holidays.
- We conform to IT Infrastructure Library (ITIL) standards for process management and we complete best in practice audits annually to ensure we meet or exceed industry standard benchmarks.
- We effectively leverage some of the most advanced network technologies available, which ensures that you remain current with technology advances, and enable you to maximize the return on infrastructure investment.
- We maintain industry specific professional certifications from a range of organizations and maintain high level partnerships with our vendors to ensure that we will always find the solution that is in line with your organization’s goals